Safety first – for you and your company

FAQ

• Is my normal contact person still available?
  Yes. All employees can be reached by phone or mail and you can find contact information here.
• What precautions does FORCE Technology take with COVID19?

  We have implemented a number of measures and follow the authorities' recommendations, including that most work from home.

  • Onsite inspection, measurement and visits
    We continue to carry out on-site inspection and measurement tasks at your plants, structures and buildings with extra precautions and, of course, in compliance with the guidelines you have in relation to the spread of infection.

  • Laboratories, facilities and testing facilities
    We receive your products and materials for testing, calibration, analysis and testing as usual without the need to attend our addresses. The work in our laboratories, facilities and testing facilities is carried out without physical contact and with proper hygiene and distance measures.

  • Products
    We supply components and products with the same quality and pace, and with proper hygiene measures.

  • Consultation, sparring and delivery of reports and documentation
    We continue to provide advice, provide sparring and deliver reports. We hold physical meetings where necessary, and use mail, telephone and online meetings to a very large extent. Our meeting facilities are designed to meet the recommendations.

  If on-site meetings are necessary, either at our sites or at your plants, structures and buildings, face masks will be worn.

• Can you continue to maintain normal operation and delivery times?
  Yes, with the many precautions we can maintain the vast majority of services and deliveries. In some cases, there may be slightly longer test or delivery times to ensure we take the proper precautions.
• Can I still have my equipment calibrated?
  Yes, our labs operate as normal. We have introduced extra measures and ensure hygiene both at delivery, during calibration and at collection.
• Can I still submit parts and equipment for testing?
  Yes, our laboratories and testing facilities are in normal operation. We have introduced extra measures and ensure hygiene both at delivery, during calibration and at collection
• Do you still go on site and what do you do to prevent infection?
  We continue to carry out inspection and measurement tasks at your plants, structures and buildings with extra hygiene and distance measures, and our technicians operate in compliance with the guidelines you have in relation to the spread of infection.
• Do you continue to deliver products and components?
  Yes, we already hold many of our meetings online, do analyzes, reports and provide the same consultancy as before. Our experts and technical specialists work from home and, thanks to digital tools, are fully accessible.
• Can we continue to have meetings with your staff?
  Yes, we already hold many of our meetings online, and we do analyzes, reports and provide the same consultancy services as before. Our experts and technical specialists are fully accessible. Our meeting facilites have been updated to comply with safety recommendations, and both FORCE Technology staff and customers must wear face masks during on-site meetings.
• What happens if I have to postpone a booked task or project?
  Contact us and we will find a solution, either solving the task by using mail, online meetings and virtual solutions, by taking the correct precautions for onsite visits, or by rebooking.
• I face a new challenge in my production, operation or development. Can you help?
  With our many competences and facilities, we have already helped several through challenges that have arisen in their production or operation as a result of COVID19. We can help with creative solutions to get you on track.