The investigation is tailored to the balcony’s design, age, materials, and damage profile. The assessment may include the balcony slab, balustrade, load-bearing elements, fixings, masonry, or facade, as well as drainage and other factors affecting structural safety.
Document the condition of balconies and facades, so you can make informed decisions about safety, maintenance, and renovation.
Investigations of balconies and facades help property owners – including housing associations and municipalities – when there is uncertainty about the condition, safety, or service life of structures. The need may arise due to visible damage, ageing structures, or water ingress, but also when a balcony has never previously been inspected, or when decisions need to be made regarding maintenance, repair, or replacement.
From uncertainty to a documented basis for decision-making
Balconies may appear intact even when there is hidden damage in load-bearing elements or fixings. Without knowledge of the condition, extent of damage, and underlying causes, owners risk choosing inadequate solutions, reacting too late, or spending resources on repairs that do not address the root cause.
The investigation provides a documented basis for assessing the balcony as a complete structure. The results make it easier to manage potential risks, prioritise actions, and plan future maintenance or renovation.
The service is part of our Buildings and infrastructure expertise area.

Challenges
When owners lack knowledge of their balconies' condition and responsibilities, hidden damage can delay essential decisions on safety and maintenance.
The condition of balconies cannot be assessed visually
Balconies may appear intact even though corrosion or other weaknesses have reduced their load-bearing capacity. If the condition is assessed solely on visible signs, damage may go undetected and necessary interventions may be delayed.
Unknown causes of damage lead to ineffective repairs
Damage may be caused by moisture, frost, inadequate drainage, corrosion, casting defects, issues with fixings, or other factors. When the underlying cause is not identified, repairs risk addressing only the symptoms.
Lack of documentation leaves the risk with the owner
The owner is responsible for ensuring that the balcony is safe and properly maintained, even though there is no legal requirement for periodic inspections. However, owners often need documented information about its condition and the extent of any damage.
Benefits
Gain a documented basis for managing safety, ownership responsibilities, and maintenance or renovation needs.
Documentation to support insurance discussions
A professionally substantiated report documents the balcony’s condition and the recommendations provided to the owner. If damage is caused by inadequate maintenance, insurance cover may not apply.

